Tiffany Cole

Customer Service Supervisor

Tiffany is originally from the Chicagoland area. Prior to joining the ZnO industry she spent 11 years working for the local government in Illinois, where she developed a people-focused approach to customer service. Beginning her role at Zochem as a customer service representative in 2016, she advanced to a lead position in 2023 and shortly after promoted to the Customer Service Supervisor for both Zochem’s Dickson and Brampton plants.

She has two children, a 21-year-old son and a 13 year old daughter. If she isn’t spending quality time with her children, you’ll be sure to find her reading/researching or pulling tools out of the shed for her next challenging DIY home project.

  • 18+ years of customer service experience, including 7 years in the zinc oxide/manufacturing field.
  • Background in criminal justice and nursing, having studied at Morton College.